General Terms and Conditions of Business (GTC)


Our quotations are made without obligation, subject to technical modification and prior sale. Our quotations solely apply to persons engaged in trade or business. We shall uphold our quotations for a period of 60 days unless specified otherwise.

Terms of payment and delivery

All prices are quoted net. They do not include value-added tax at the statutory rate. The invoiced amount shall be immediately due on receipt of invoice and shall be payable without deduction within 60 days after the date of invoicing unless agreed or specified otherwise in the invoice. Payment shall only be deemed to be effected when the relevant sum has been finally credited to the account given below. We will effect delivery within the Federal Republic of Germany DAP named place, otherwise FCA (Gütersloh) in accordance with Incoterms 2010. In the case of bulky and hazardous goods we reserve the right to charge for the costs of transport on a pro-rata basis. All additional costs, e.g. for express delivery, insurance, export / transit / import and other licences shall be for the recipient's account.

Reservation of title

Delivery shall be solely effected subject to the condition of extended reservation of title and reservation of proprietary rights. The title to the delivered goods shall not pass to the customer until all claims ensuing from the business relationship, including interest, incidental claims and costs of any legal action have been discharged. The client shall be obliged to impose our reservation of title on his own customers. The client shall assign to us all claims against his customers together with all ancillary rights and security. The place of performance and legal venue for delivery and payment shall be Gütersloh.

Maintenance, customer service, repairs, services

Invoices issued in respect of maintenance, customer service, repairs and services shall be quoted net and are payable without deduction within 60 days unless agreed otherwise. The costs of shipment and packaging shall be shown separately.


Unless stated otherwise, the warranty period for equipment is 24 months, except sensors and wearing parts, and 12 months for maintenance, customer service, repairs and services. The warranty entitlement shall be excluded in the event of improper or negligent usage. The warranty shall exclude adjustment and wear parts which need to be replaced more than once with proper usage of the product in the course of its service life. The frequency of replacement shall depend on the nature and manner of usage and the ambient conditions. Claims going beyond the warranty entitlement shall be excluded. This shall in particular include compensation for lost profit or other consequential damage. In the case of equipment provided by subsuppliers our warranty shall correspond to that of the relevant subsupplier. All supplies and services shall otherwise be rendered on the basis of the general terms and conditions of business ("Allgemeine Lieferbedingungen für Erzeugnisse und Leistungen der Elektroindustrie") issued by the Zentralverband Elektrotechnik- und Elektronikindustrie e. V. (German Electrical and Electronic Manufacturers' Association).


The following terms of payment shall apply to hired products:

  • The direct debit authorisation for automatic transfer is a prerequisite for the contractual hire agreement.
  • The hire charge shall be paid in advance and becomes due for payment at the beginning of each month.
  • The hirer shall be liable for additional costs where his account does not contain sufficient funds.